Privacy Policy

Last updated: [DATE]

[LEGAL ENTITY NAME] ("Fever Collective", "we", "us") operates this store. This policy explains what personal information we collect, why, who we share it with, and the choices you have.

We know this is a sensitive category. Discretion is a core part of what we sell, and it shapes how we handle data — what we collect, how long we keep it, and what appears on your statement, your packaging and your inbox.

Information we collect

• Contact and delivery details — name, email, shipping address, billing address, phone number where you provide it.
• Order information — items purchased, order value, order history, and communications with our support team.
• Payment information — processed by our payment provider. We receive confirmation of payment and a truncated card reference. We do not store full card numbers.
• Age confirmation — the fact that you confirmed you are 18 or older, and when.
• Technical and usage data — IP address, device and browser type, pages viewed, referring site, and approximate location derived from IP.
• Marketing preferences — whether you have opted in to email, and how you interact with what we send.

How we use it

• To take payment, fulfil and deliver your order, and provide tracking and support.
• To confirm eligibility to purchase adult products in your jurisdiction.
• To prevent fraud, chargeback abuse and unauthorised access.
• To meet tax, accounting and other legal obligations.
• To send marketing where you have asked to receive it, and to improve the store.

Where the law requires a legal basis, we rely on performance of our contract with you, our legitimate interests in operating and securing the store, your consent for marketing and non-essential cookies, and compliance with legal obligations.

Who we share it with

We do not sell your personal information, and we do not share it for cross-context behavioural advertising.

We share only what is necessary with:

• Our e-commerce platform (Shopify), which hosts the store and processes orders.
• Our payment provider, to take payment and handle disputes.
• Fulfilment and delivery partners, who receive the delivery address and a package reference — not an itemised description of contents.
• Service providers such as email, analytics and customer support tools, under contract and only for the purposes we specify.
• Authorities, where we are legally required to disclose, or to establish or defend legal claims.

Our creator partners receive aggregate sales figures for revenue-share purposes. They never receive customer identities or order details.

Discretion commitments

• Your billing descriptor is [BILLING DESCRIPTOR] — not the store name. See the Discreet Billing FAQ.
• Packaging is plain and unmarked, with no product imagery or brand name on the outside.
• Order emails use a neutral subject line and sender name.
• We do not disclose purchase history to anyone other than the account holder.

Cookies

We use cookies that are necessary for the cart, checkout, language preference and age confirmation to work, plus analytics cookies to understand how the store is used. You can control non-essential cookies through your browser or any consent banner shown to you. Blocking essential cookies will break checkout.

Retention

We keep order and transaction records for as long as needed to provide the service and to satisfy tax and accounting obligations — typically [RETENTION PERIOD] — then delete or anonymise them. Marketing data is kept until you unsubscribe. Support correspondence is kept for [SUPPORT RETENTION].

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict processing, to withdraw consent, and not to be discriminated against for exercising these rights.

To make a request, contact [PRIVACY EMAIL]. We may need to verify your identity first. If you are in the EU or UK you may also complain to your local supervisory authority.

International transfers

We are based in [COUNTRY] and our providers may process data in other countries. Where personal information leaves the EEA or UK, we rely on appropriate safeguards such as the UK/EU Standard Contractual Clauses.

Security

We use encryption in transit, access controls and vetted providers. No system is perfectly secure, but we will notify you and any regulator as required if a breach affects your personal information.

Children

The store is strictly for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us information, contact [PRIVACY EMAIL] and we will delete it.

Changes

We may update this policy. The "Last updated" date shows when it last changed, and material changes will be highlighted on the store.

Contact

[LEGAL ENTITY NAME]
[REGISTERED ADDRESS]
[PRIVACY EMAIL]
[DATA PROTECTION REPRESENTATIVE — if you have EU/UK customers and no establishment there]